I am having major problems with my computer, and I need something to ‘fix my registry.’
For some reason, the computer is not recognizing my cd drive. I replaced the old one, installed a new one, and when I go into Start>Settings>Control Panel>System>Hardware>Device Manager, it recognizes the CD Rom drive, but it has a yellow exclamation point. When I exam that, it gives me the following message:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device.
I am at the extent of my computer knowledge, and I would appreciate some help. If you have AOL IM, please IM me or leave a comment below.
Another Jeff
Your computer wouldn’t be having these problems if the Supreme Court hadn’t selected Bush in 2000.
Marcus Wellby
Something similiar(-ish) happened to me a few years back installing a CD writer on my wife’s PC. It was a Windows 98 machine, so the error message was a little different, but sounds like the same thing. Had something to do with the driver. There was something wrong with the driver that came with the writer. I had to download a new driver from the maker’s website and uninstall the old one, which also included manually going into the registry and removing ALL references to the old driver. Was a real pain, but doable. Probably stuff you’ve tried already.
But, best of luck!
djc
John,
I’m presuming you’re running XP.
Try using the information from this page:
microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documen…
You’ll see Code 19 on the left hand side of the
enclosed table.
djc
Ridge
John-
don’t do IM but can walk you through a fix.
The new disk probably had a cd or floppy with necessary drivers on them. You could install the drivers from that. Or you can fix in Device Manager.
Have driver disk handy.
Assuming you are on Win 2k or XP…..
Log on to Administrative Account
Go to desk top, find My Computer.
Rt click and pick Properties.
Go to the Hardware Tab and pick Device Manager.
In Device Manager , expand CD-DVD drives.
On the one with the problem, there is probably a yellow exclamation point or something. Right click it.
In “Properties” is a way to replace or repair drivers. Or you could Uninstall/remove. That will remove the entry. You could then-
Go>Action or rt click the CD heading and pick “Scan for changes” or Reboot the machnine.
Either one, the OS will see the cd drive as new hardware and ask for the driver cd/floppy. Or it may just use Window’s generic driver.
That will repair any Registry entry.
Mr Furious
Obligitory Mac vs.PC comment:
Wouldn’t happen if you had a Mac!
Slartibartfast
Obligatory Linux vs. PC/Mac comment:
Wouldn’t ever happen if you had Linux! And if it did, you could get roughly a million people to help you figure it out.
Kimmitt
Plus, if you had Linux, you couldn’t do even basic tasks without thorough knowledge of how each piece of hardware functions in relation to the OS, so eventually your desire to do basic productivity would lead you to a lucrative career as a system administrator!
james richardson
how bout this:
download regclean. it’s free and u can find it anywhere on the net.
remove the cd rom, reboot, uninstall the cd rom software and reboot. then run regclean. it MIGHT delete remaining cd rom stuff in the registry
then reinstall the cd rom and software.
good luck!
djc
Mr Cole,
Got your CD drive working yet?
scs
Bring it in to Best Buy. That’s what I do.
scs
By the way, I know this is not the segment for this, but you need a ‘next’ and ‘previous’ page at the top of the scroll. Kind of a pain to go to the bottom of page to get it.