Exasperated to no end, I finally called them, and they gave me a new email to contact. So I emailed them:
I have no idea what is going on. I was told my account was limited, I asked why, they said new banking rules. Today, I logged in to resolve it, provided what they wanted (proof of utility- I uploaded a Comcast cable bill), and then, a couple hours later, received the following email:
Dear John Cole,
Since you are unable to complete the appeals process, access to your PayPal account will remain limited…
What have I done wrong? I’ve done everything you all have asked.
Three days later, this helpful response:
Dear John Cole,
Thank you for contacting PayPal with your concern. We apologize for the delay in responding to your email.
Unfortunately, we were not able to verify your identity at this time with the information we received and we cannot remove the limitation unless we can complete the verification process.
Thanks for sharing your concerns with us. We value what you have to say, and we know situations like this can be difficult. If you have more questions, visit our Help Center by clicking “Help” in the top right corner of any PayPal page.
PayPal Compliance Department
PayPal, an eBay Company
I think we can all agree that if Jeffrey at the Paypal Compliance Department were to set himself and Matt Drudge on fire, the world would be a better place. Seriously, California- this is what Meg Whitman wants to do to your state.
HEY DIPSHITS AT PAYPAL- WHAT DO I HAVE TO DO TO VERIFY MY IDENTITY? I’m this close to zeroxing my naked ass and sending it to them.
Also too- I’m not “concerned.” I’m livid.