This probably counts as animal abuse:
I’m on the phone with Amazon customer service, and my issue has been escalated! Weee! Hope your day is better.
by Betty Cracker| 124 Comments
This post is in: Dog Blogging, Domestic Politics, Open Threads, General Stupidity
Comments are closed.
Is that better or worse than having your issue elevated?
On the lighter side of the news, a judge in Alabama told Roy Moore to piss off with his law suit, and the state has officially certified Doug Jones as the winner.
Villago Delenda Est
My cat has more or less the same complaint.
Anonymous At Work
It’s animal abuse but less so than the anesthetized Sharpe Trump keeps on his head…
Including your Patsie, this is the fifth photo of a Trumpicized canine. One day, they’re going to start a revolt…
I saw this and thought of Ms. Cracker’s chickens:
My experience is that getting someone who will actually solve your problem is up to the Gods of Probability. However, Amazon has a reputation for good customer service, so…
Hey, Moore: Cry, Baby, Cry!
I’ve had great success using email. I get a response within 24 hours, and the response resolves the problem.
I need to get up and shower soon since I’m playing the Cool Aunt today and taking the teens to see Coco at their request.
Also, if raven shows up, my parade advice to him is to bring a blanket or seat cushions (maybe both). They’ll be sitting on metal bleachers and will probably get a strong breeze blowing down the freeway canyon, so they’ll want a way to block that, plus they’ll want some extra insulation between themselves and those cold metal seats. And, obviously, wear layers since it’s going to warm up by 25 degrees or so before the game starts.
Also, watch for for the college engineers from Cal Poly — they have a fun float every year that they design and build themselves, and they go nuts in the stands when it appears.
Oh, you are on the phone with Amazon. My deepest sympathies (as a merchant who has to deal with them, and who dreads calling merchant support because it means *at minimum” fo-50 minutes on the phone per transaction).
@dmsilev: Good news about Moore. Not that I expected him to succeed but at least there shouldn’t be any more delays.
@Miss Bianca: It only took 27 minutes and change. I’m still not sure if my problem is solved. It’s a wait-and-see situation. ?
We’ve had horrible problems with Amazon delivery now that most of our purchases are shipped with USPS. Shipments just disappear and all Amazon wants to do is have us speak to the local post office, which fixes nothing.
Best of luck to you, though.
We saw The Last Jedi again last night and loved it just as much. Since Laura Dern is only a couple of years older than me, I felt like her scene with Carrie Fisher was the culmination of a shared childhood dream. OMG I’m here with Princess Leia and she’s my best friend and this is the best day EVER! ?
@Betty Cracker: I’m in moderation because of the word chicken?
@germy: Probably for what you were doing to the chicken.
Always file a complaint directly with USPS — you can do it from their website. They are required by law to investigate, so you will get some kind of response. Do it even if Amazon agrees to send out a new package free of charge.
Gin & Tonic
@debbie: I saw on Twitter that someone said it appeared that God did, in fact, have a plan for Roy Moore. That plan was to sit down and shut the fuck up.
Was he choking it again?
mai naem mobile
Patsy looks more like Ted Cruz than Dolt45. Ted Cruz has always looked like a drag queen to me. Patsy is a female so I don’t think it matters if I think she looks like a drag queen.
@James: I have had the opposite problem in the past couple of months. UPS and Fedex claim a package is out for delivery on the scheduled day and will arrive by 8pm only to change the status at 7:55pm to oops your package will not be delivered for a few days. Anything shipped via USPS arrives on time.
@James: Amazon delivery still is great here no matter who (UPS, USPS, FedEx, LaserShip, Amazon Delivery) brings it.
My most recent order issue with them (a few months ago) was: I ordered (and was billed for) 3 identical gizmos, but only one was in the box. The web page said the order was complete. What to do? Nothing obvious on the web page about “items missing in shipment”, so I picked what seemed to be the closest thing – Make a Return – hoping that the explanatory text I included would be enough to resolve the issue. I said I was returning the 2 items that I didn’t receive, but almost immediately thought better of it and decided to try to call them. Spent 10+ minutes looking for a phone number… :-/ Eventually found a number, called them, explained everything, and they said they’d take care of it and send the remaining items out. And that the “return” would be taken care of and not worry about it. Maybe 15 minutes on the phone.
A month later, I got an e-mail saying I would be billed for the 2 items that I didn’t “return”… :-/
I spent about 30 minutes on the phone again, telling them I would dispute the charge with the credit card company if they didn’t take care of it, explaining yet again what happened, etc., etc. They were aplogetic and it was eventually resolved (though it still seemed like they were trying to fit my real world experience in their too-inflexible software).
It shouldn’t be that difficult. :-(
But the people for “the last mile” continue to be great around here. YMMV.
@Gin & Tonic:
Roy Moore needs to remember that it’s always possible one’s purpose in life is to serve as a warning to others.
The girls are at the Happiest Place on Earth where spouse.gov had her selfie-stick confiscated at the gate with no option to return it to avoid a second trip through the hour-long line to get into the joint. She’s hellbent on talking to the supervisor’s supervisor’s supervisor, which may or may not be someone in an animal costume, or a robot.
Home with the dog and an arm’s-length chore list thinking I’m getting the better end o’ the deal.
Going back to a previous thread, I have been driving around in western Wisconsin in 9 degree weather with light snowfall and thinking that anyone who thinks they can get by with T-shirts and hoodies is really …delusional.
Just hope they are not driving a Florida car with summer tires and end up in a ditch without proper clothes and have to wait a long time to be rescued…..
Let us know how it all turns out.
Roy Moore, me and a cricket bat. I ask only ten minutes.
We’re packing and the Bohdi is not happy. He’s never like suitcases and with his caretaker coming over yesterday he knows what’s up. In 13 years we’ve probably left him fewer than 5 times and I really do know that they both just sleep most of the time but I still hate it. The key is to just suck it up and hit the road and know that of friend will make a couple of visits to feed them and take care of Lil Bit’s eyes.
With a titanic effort of will, I put on my tactical gear (read: pants) and ventured out to get an emissions inspection for the doughty Kia. The good news is that while they’re doing that I ventured next door to Pupatella for a Neapolitan-certified pizza. Love their pies, but they don’t travel well, so on-site consumption is essential. Accompanying it with a Jailbreak Amber Ale.
@Gin & Tonic: That is God’s plan for moore but he is too stupid and full of himself to actually listen to God.
@trollhattan: Bring an extra bat in case the first one breaks.
I noticed that the most recent Star Wars offering had the biggest second week box office drop of any of the Disney SW products.
I guess you could say it subverted earnings expectations. :-)
Regarding Milo Minderbinder’s – sorry, Yiannopolis’s – publication, these are the actual chapter headings. No, not making it up. There are several (many?) answers to each of these, but the one-size-fits-all response goes like this, as far as I’m concerned:
Because you’re a roaring, screaming, flaming, contemptible doucherocket. Everybody hates you, Milo, but you don’t take up nearly the space in the public consciousness that you would like to believe you do.
I’m surprised the editor didn’t slit his wrists before getting any farther than this page. It was an immense sacrifice simply to go through the editing required to get this shit into a comment.
Prologue: The Art of the Troll
1. Why the Progressive Left Hates Me
2. Why the Alt-Right Hates Me
3. Why Twitter Hates Me
4. Why Feminists Hate Me
5. Why Black Lives Matter Hates Me
6. Why the Media Hates Me
Other-Gay-PeopleEstablishment Gays Hate Me
8. Why Establishment Republicans Hate Me
9. Why Muslims Hate Me
10. Why Ugly People Hate Me
10. Why Gamers DON’T Hate Me
11. Why My College Tour Is So Awesome
@Another Scott: I still haven’t gotten the Rose Bowl Parade tickets that were mailed the 12th. I scrambled and had them overnight them so I could get them back in the mail to fulfill the Stub Hub requirements .
Obviously, Moore is listening to his ego rather than God. It’s an easy mistake to make, since his ego is the only thing he routinely encounters that’s bigger than God.
She’s not getting that selfie stick back. They’ve been banned for at least three years and Disney Security is tired of you people’s failure to read the fucking rules before you show up. Buy her a new one on Amazon.
@danielx: Let me guess… He’s seling something?
@Mnemosyne: Aren’t my fellow grads of said Cow Potty usually in front of the Norton Simon? Or has that changed in recent years. The float has been known to spray them down with water in the past.
@Baud: It’s ok as long as the chicken consents.
@raven: I know. That must have caused far too much stress, and I’m glad you were able to get replacements in time.
I was very nervous when I dropped a $5k check in the mail recently. But it got there on time with just a Forever stamp. (whew!)
As always, YMMV.
Rule #1 of customer service: it’s never the customer’s fault. But they know that.
Vampire bat in a jar. I think they sell those on late-night teevee.
You saw Mnem’s message?
@Another Scott: I dropped a large check in the mail recently (to pay for a new HVAC system). Took the precaution of making a copy first. All worked out nicely.
@Betty Cracker: woo-hoo!
She’s still not getting the selfie stick back. And she’s going to find out that “Have a magical day!” can be the Disney equivalent of “Bless your heart.”
She will not win this battle against the Giant Evil Corporation because she broke a clearly stated rule that’s posted multiple places. Tell her to let it go and you’ll buy her a new one.
@Another Scott: Yea, that set was one of the two that were in the wrong place and I sold them. I payed double face to get where we needed to be and, of course, tickets in that area have dropped a bunch. I am so fucking excited about this whole thing that I think I’ll be glad when it’s over. The prognostications continue to be slanted toward Oklahoma. . . except that we are the favorite in Vegas!
I’ve been in a cyber crapfest for weeks due to whatever of my many dumbness mistakes, no Netflix there for about a month and Amazon was borked early on. Eh, first world problems. My son patched me in to his umbrella netflix account Christmas day, so now I can watch The Crown second season. Netflix runs their algorithm on my “% match” based solely on my watching that one program, so therefore they’ve matched me to all the other stuff in their catalog.
My fam is not good on observing the conventions, for the most part, but we managed to have a fairly good visit over the Doctor Who new episode. First the girls, 9 and 17, and mom and dad both tuckered out on the couch.
Actually, adding me on to the netflix is a pretty dang good gift, if I don’t booger it up again.
My baby girl who is 29 and lives 1700 miles from me, sent me a ceramic candy dish that she painted and had fired/glazed, on which she painted my long ago precious Maxipad the cat. Max was half gray tabby and half siamese and all no fancy stuff cat, hence the frank name. It looks like Max, she got the siamese eyes pretty well, and its background is the black and white floor tile and red kitchen wallpaper in the1912 house we spent some year$ renovating.
Eh, just woolgathering, I suppose. I love this joint–sometimes the best content anywhere. Yesterday I busted out laughing at something NotMax said (all by myself here) and I enjoy so many of the denizens here. We are trying to use our collective knowledge to save this country. Thank you.
He’s going to be sitting on the freeway overpass, so he’ll probably be close enough to see and hear them when they go wild for their float.
It wouldn’t have been if you’d used email. ?
@trollhattan: I can guarantee you the supervisors are not the ones wearing animal costumes. Too bad about the selfie stick, just like my scissors I forgot I had in my purse several years ago. They weren’t expensive ones and I should have known better.
I know this is too late but I’m pretty sure there is a list online of things you can’t bring into the park, it’s pretty much what you can’t take onto an airplane. I have to say I’m glad they aren’t allowing selfie sticks; I saw how crowded the park was yesterday on the news and Holy Cow, I’ve never seen that many people there. Can just imagine if a tenth of them had selfie sticks.
Probably not, but she’s on a mission now.
@trollhattan: Be thankful her pants weren’t contraband.
@SiubhanDuinne: Ah cool, I hadn’t. We’re parking right at the stadium and walking the two miles to our seat. We’re going to be dressed properly and then dumping the real cold weather gear in the car before we go in the game. We’ll have almost 4 hours after the parade until kickoff so we should be good to go. The only trick will be bailing on water the family is doing NYE. My sis said they do a thing where they celebrate the EST midnight so that’s 10 out there and we should be good with 6 hrs or so of sleep to initiate my evil plan.
They banned selfie sticks because idiots were doing things like taking them on the rollercoasters and whacking other people in the head. As usual, inconsiderate morons ruined it for everyone else.
@pat: Sounds like Washington residents who wear sandals year ’round and a light flannel shirt over a tee, if that.. One of our guests went home without his jacket on Christmas Eve; it was snowing here and in the 20s. He goes out wearing shorts sometimes in this weather.
Well, whatever floats her boat. She’s not going to win since she violated a clearly stated rule, but if fighting the fight makes her happy, then she should go for it.
@opiejeanne: When I was a kid went to Disney and I had a “Pomona Drags” jacket on. They were trying to curb gang activities so no clothes with writing. I had to turn it inside out. That was before the great Hippie invasion of the late 60’s early 70’s. I did burn one on the sky buckets once.
@Mnemosyne: That’s why I can’t take my dogs on beaches.
Open Thread? Tidbit from a little earlier this month.
Out of this world.
Have never had to wait more than 10 seconds to get through to Amazon. Might depend on which of their toll-free customer service numbers you are using (they have several). Perhaps try a different number in the future.
@Mnemosyne: We visited the coliseum in Rome and it was mobbed with people using selfie sticks to take pictures over the heads of the crowd. I thought that was an excellent use of them, but the prospect of wading through a mass of humanity with them is a bit worrying.
As I said above, you’ll probably want to include a blanket with your gear to block the wind and insulate you from that cold metal bench. 50 degrees isn’t bad unless you’re having to sit still for it..
Just like America.
Three hour difference, so it’s 9:00.
@trollhattan: Too bad about the stick of selfies, but:
1. They’re pretty darn cheap.
2. It’s not real hard to find a stranger to snap a pic for you at the Happiest Place On Earth (TM)
Move on and have fun!
AMAZON CUSTOMER SERVICE: There does seem to be a mistake.
AMERICA: Yes, good. Let’s get this fixed.
AMAZON CUSTOMER SERVICE: Our records from your Alexa indicate you still have money you haven’t given to Jeff Bezos, and we don’t have the keys to your house yet.
AMERICA: THAT’S NOT THE FUCKIN’ MISTAKE I WAS CALLING ABOUT!
@Another Scott: Remember when drum machines were going to make human drummers extinct?
I’m really really really hoping it turns out the same way with online shopping.
@Fleeting Expletive: sounds like you received very thoughtful gifts, lucky you!
Uplifting article from Will Leitch.
I went to Disney World right after it opened. All the walking in cheap shoes ended up with blistered feet. I hadn’t taken my shoes off for more than a minute or two when someone rushed over and started yelling at me. At least someone else brought me bandaids.
@Mnemosyne: The freeway overpass? Do you mean “stuck in traffic”?
Dog walked , wood split, now I’m by the fire with a tea and a hunk of Christmas cake noodling around the ‘net. Think y’all might like some bird pics from Mark Dennis. This is my neighbourhood but he takes much better pics than I do.
@raven: Sorry, midnight EST is 9pm out west.
@different-church-lady: I was at my sister/BIL’s place for Thanksgiving, and their Alexa network (Amazon voice-activated ‘assistant’) kinda creeped me out. It’s listening all the time, all interactions go into the ‘cloud’ and get analyzed and correlated. I got a hint of what that means when after requesting a piece of music, I got an Amazon Music ad on my iPhone. I don’t think that was just a weird coincidence.
Do they even bother delivering that anymore?
Yahoo took over my non-Yahoo primary email address of 20 years, and now I never have any confidence at all my outgoing mail is actually going out.
@raven: Alas, the sky buckets are no more.
They used to make people turn their t-shirts inside out if they were offensive.
At first read that as the freeway operas.
Would make the Ring Cycle seem a mere blip, time-wise.
@MattF: It’s why I always use incognito mode when visiting Balloon Juice.
Gin & Tonic
@different-church-lady: Free e-mail is worth what you pay for it.
I belong to an online car group. Yesterday I posted something and it started a 50 plus comment Ford vs Chevy shit fight, still raging today. I’m going to try Honda vs Toyota sometime. Like my old man always said “You’re an asshole.”
Speaking of assholes, Anze the Dog has been staring at the refrigerator for 15 minutes, he knows there’s a plastic bag of prime rib scraps behind the door he can’t open with his nose.
@Villago Delenda Est: I have an orange tabby. I see the next brushing working out fantastically.
@pat: Yes, this is my big nacht-mare, and I didn’t even know there was such a thing as “summer tires.”
@chris: Wonderful pictures and Mark seems to have a pretty good sense of humor too!
@MattF: For a small price, Jeff Bezos will install this little blue button to get you down.
@NotMax: I think Act 1 of the Freeway Opera was the intro to LaLaLand.
(Regardless of how you felt about the movie, that opening scene was an amazing feat)
@Gin & Tonic: It didn’t start off as free. For years I maintained a $15 a month dial-up account just so I could hold on to the address. (Like I said, it’s not a yahoo.com address, it’s that the ISP apparently decided to ditch their own servers and contract w/ Yahoo.)
Eventually I’m going to get my own domain, but changing a deeply embedded address like this is going to be harder than changing my physical address.
@Jager: Wanna have some fun? Go to any — I mean any — chat board, blog or forum, and make an off-topic comment about coffee. Then sit back and watch the epic flame war unfold.
Much loin girding and coffee guzzling going on this morning here as planning to take landlady around this afternoon to the dealerships which have the models which meet her stated desires I have in mind for her so she can check out their looks and test sit in them to check for comfort and visibility.
Already have the cushions she needs to sit on at the ready.
Are you familiar with Amazon Key, which is quite literally a way of giving the keys of your house to Amazon?
(So that delivery people can drop things off in your house when you’re not home. There’s no possible way this could go wrong, is there?)
If you’ve got extra time today, there are worse ways to spend it than watching A Big Hand for the Little Lady on TCM, coming up at 4:15 Eastern time.
@dmsilev: Well, uh… yeah, that’s what I was playing on.
@Mnemosyne: Yea, thanks. I’m sure my sis will square me away. Many reviews say that we’re on the bad side of Colorado because of the sun but I don’t think it’ll be that bad. My problem is that I think we’ll be so close there (only 11 rows of bleachers on the bridge) that I think I may have to use my nifty fifty instead of my zoom.
@different-church-lady: Sorry, I’m a bit slow today. Vacation and all that.
Trump World plans line of attack against Michael Flynn
12/28/17 02:06 PM
By Steve Benen
Back in May, The Atlantic had an interesting piece quoting a source close to the White House saying Donald Trump is “worried about” Michael Flynn, the former National Security Adviser.
“[Trump] has questioned whether or not he should have fired Flynn,” the source said at the time. “They don’t know what Flynn’s going to say.”
They still don’t. The difference is, Flynn has now pleaded guilty to lying to the FBI about his communications with Russia, and recently agreed to cooperate with Special Counsel Robert Mueller’s investigation. What happens if the former National Security Adviser shares damaging information about the president and his team? The Washington Post reported overnight that Trump World has a plan.
Of course, if the president and those in his immediate orbit didn’t do anything wrong, they shouldn’t be worried. The fact that they’re creating contingency strategies – which are being leaked to the press, warning Flynn of what’s coming – suggests Trump World isn’t altogether confident about the road ahead.
Remote too far away to reach, but bet that’s the lead story on the Captain Obvious channel.
Around here Amazon started offering in-house delivery – Amazon Key.
Um, really? I’m going to let J. Random Delivery Guy come into my house while I’m no home? Really? And pay $250 for the privilege??!
Yeah, Jeff doesn’t have enough of my money. But he’s going to wait a while before getting that.
[edit:] Just call me Captain Slow To The Party.
(Who realizes that 30 years from now outside mailboxes in urban/suburban areas may be extinct, but still.)
@rikyrah: It seems to me to be a somewhat… risky strategy. I mean, needless to say, the denizens of Trump World are always completely honest about everything— as well as totally innocent– but one could imagine that Flynn’s evil lawyers would raise a question here and there, just for the hell of it.
Enhanced Voting Techniques
@danielx: So pretty much Milo is another data point indicating that treating the real world like a World of Warcraft PvP server just gets your face punched in.
IIRC, his actual seats are on the bridge over the 134/210 (I can’t remember if they’ve merged by the time that bridge arrives) near the intersection of Colorado and Pasadena.
The central library is closed this weekend because no one is going to be able to get near it anyway.
@dmsilev: So much of what Amazon actually does sounds like The Onion mocking what Amazon would do.
Gin & Tonic
@Mnemosyne: Excuse my ignorance, but one pays actual money to sit on metal bleachers on a highway overpass?
Flynn has to protect his US Army retirement, he’s unemployable. I’d bet he’s hoping the brass won’t revoke it. (it’s their call) He’s going to sing like a bird, otherwise he’ll be on the street or working at a convenience store hearing, “Hey General ring up this six pack of PBR and give me a pack of them Camel Lights” for the rest of his life.
“We’ve got a special on vodka….”
@Jager: Is there no wingnut welfare? No conservative book publishers? No right wing think tanks?
In 30 years we will have robots to wave our phones at things while we volunteer to live our lives in Matrix battery pods.
Technically, that’s part of the 710 that just happens to be disconnected from the rest of the freeway. There was originally supposed to be a major interchange where the 134, 210, and 710 came together, and they built a stub of the 710 there. Then South Pasadena successfully blocked construction of the 710, and the stub wound up being nothing but an oversized off-ramp for Del Mar and California Boulevards, a storage yard for Cal Trans, and a place to stash stuff for the parade.
@Gin & Tonic:
For the Rose Parade? Yes.
@Gin & Tonic: It’s a surface road crossing over a feeder to the highway, but yes.
@Gin & Tonic:
One pays to get bleacher seats to watch the Rose Parade.
Gin & Tonic
@different-church-lady: In 30 years I will be feeding the worms.
Captain Marvel haz a sad.
Not if he sings…
@Gin & Tonic: I frequently find myself thinking, “Thank god I’ll be dead before they fuck up every last thing.”
The best thief I knew in high school, one of those guys who could pick you up the new Dylan LP or a lambs wool sweater for a nickel on a dollar. Went to work for UPS. Years later I read a story in the WSJ about the UPS “millionaires”. All the UPS workers who came away with big money when UPS went public. He was one of them. I can only imagine all the stuff he “liberated” over the years
Gin & Tonic
@Jager: I read today that there are starting to be shortages of truck drivers in Russia as vehicles convert to natural gas. Because they can’t siphon off the fuel and re-sell it.
This is very preliminary math but right now – even factoring in all the gerrymandering – Democrats win at least 38 GOP US House seats at current numbers – and it could go as high as 60. My best current guess: Mid 40s. If you are thinking of running, DO IT.
— Al Giordano (@AlGiordano) December 28, 2017
We went skiing today when the ambient temperature was 8 degrees below zero Fahrenheit. With the sun shining and the wind not too gusty it actually was pretty nice. Wish they weren’t making snow for the big weekend ahead.
@Gin & Tonic: This is a complex operation covering a good bit of ground and I planned the shit out of it. You don’t EVEN want to know what I’m paying but suffice it to say the Parade seats are more than the game.
@Roger Moore: Forgive me, please!
But this discussion reminds me of The Californians (5:48)
@Mnemosyne: Disney is actually incredibly lenient about people taking pictures/video on rides, more so than maybe they should be for safety. Some theme parks are really strict about it, particularly if they have more extreme coasters than Disney has.
I think there’s a certain attitude that if a guest injures him/herself or breaks their own phone, that’s not really a huge deal since they’re only hurting themselves. It was when guests started injuring innocent bystanders that they banned selfie sticks.
J R in WV
I collect mineral specimens. These puppies run from $12 to sky’s the limit. People actually buy 6 figure mineral specimens via mail order/UPS/etc after viewing video/photos on the Internet.
I was educated and shocked to learn that buying $190K of insurance while shipping with UPS does NOT mean UPS will reimburse you if the specimen is lost or damaged in shipping. The person telling the story sued UPS for the total sale amount, settled just before the trial started for 60% payment, which was probably a good deal considering the cost of a trial.
I was gratified to learn that the USPS WILL reimburse you for damage or loss in shipment of INSURED packages in the mail.
J R in WV
I know a guy who attended WVU for four years, and never wore shoes of any sort. No fllip-flops, nada.
Lived here in the county for a while, he was surprised to realize he knew wife from WVU where they were two of the four hippies in 1968. He moved to a Catholic Workers Farm in CA some time back. Nice guy, just a little odd.
@different-church-lady: Ah, for the good old days of Usenet and crossposting… friends on a private mailing list still remember fondly the single carefully crafted crosspost between rec.pets.cats and alt.tasteless that was still burning down the internet weeks later.