I hate losing my temper in public, but sometimes you just gotta.
I put two movies in the Blockbuster drop box some time before noon today, when they were due. I t was close, but I know it was before noon because I got gas down the street from the Blockbuster and the receipt says 11:50. I paid at the pump, and it takes about 30 seconds to get to Blockbuster from the gas station.
I went in tonight to rent a movie, and they tried to charge me $8.46 in late fees. It seems the movies did not get checked in until 5:00 pm. We went round and round, with me explaining that it is not my fault they are lazy and slow with the check-ins, and we were making no progress, when the guy finally made his fatal mistake. He looked at me and said:
“It is your responsibility unless you hand them to an employee inside.”
Meaning, of course, that the movies are late because I screwed up and trusted the metal security drop that they want people to use.
He then tried to meet me halfway with the late fees, at which point I said “Why don’t we do this? Why don’t you go fuck yourself?”
And thus ended my last commercial experience with the Blockbuster Corporation.
