You’re not supposed to know about this, so don’t tell anyone I told you.
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Come for the politics, stay for the snark.
But frankly mr. cole, I’ll be happier when you get back to telling us to go fuck ourselves.
When your entire life is steeped in white supremacy, equality feels like discrimination.
The republican caucus is already covering themselves with something, and it’s not glory.
if you can’t see it, then you are useless in the fight to stop it.
“But what about the lurkers?”
Insiders who complain to politico: please report to the white house office of shut the fuck up.
Peak wingnut was a lie.
Wow, I can’t imagine what it was like to comment in morse code.
They’re not red states to be hated; they are voter suppression states to be fixed.
I’d hate to be the candidate who lost to this guy.
Why did Dr. Oz lose? well, according to the exit polls, it’s because Fetterman won.
Accountability, motherfuckers.
Just because you believe it, that doesn’t make it true.
Balloon Juice has never been a refuge for the linguistically delicate.
“More of this”, i said to the dog.
“Everybody’s entitled to be an idiot.”
It may be funny to you motherfucker, but it’s not funny to me.
We are aware of all internet traditions.
Let there be snark.
… pundit janitors mopping up after the GOP
A dilettante blog from the great progressive state of West Virginia.
We cannot abandon the truth and remain a free nation.
Republicans seem to think life begins at the candlelight dinner the night before.
Republicans are the party of chaos and catastrophe.
Krista
Tsk, tsk. I actually used to work for a banking call center, and people would zero out all the time. Sometimes it became problematic, though, because they wouldn’t even choose their language option first, and you’d have a caller who spoke only French, reaching a rep who spoke only English.
Oh, the stories I could tell you about some of the nutjobs we used to get on the phone…
John S.
I’ve heard most of them. My best friend is a corporatetrainer for American Express’ customer service employees.
My conclusion: People are scary.
Krista
That they are…especially late at night and on weekends. That’s when we got the really interesting ones…like the drunk guy who called because he had his…ahem…appendage, caught in the passbook update machine.
Mary
So he was going to screw the bank like it screwed him?
Bruce from Missouri
I can also tell you that some companies have software designed to tell if the customer is angry. If you curse into the phone while dealing with Fedex, it will take you straight to an operator. It’s worked for me on at least one occasion.
circlethewagons
I always acted as if I had a rotary phone – generally got right through to a human.
bev
Boy. They are NOT kidding when they say that there’s “no easy escape” with AT&T Wireless’ voice-activated system. That system forces you to talk to it and tell it your problems and no saying “agent” or “operator” or standing on 0 or # will get you out of it. The sing-songy happy voice just says that she’s sorry, but she just can’t understand you and to try again. It’s designed to get you to give up.
Maybe cursing like Bill says. It’d sure be easy to do since “just get me a f*cking operator” is usually what I’m thinking.
Krista
Evidently.
I tell ya, you want to turn into a cynical, heartless human being? Work on the telephone for customer service for 7 years. People will say things to a rep on the phone that they would NEVER consider saying to someone’s face. I’ve had threats of death, dismemberment, rape, the whole gamut. And the irony is that the people who were angriest were usually mostly responsible for the screwup in the first place.