It seems that Cafe Press, in its infinite wisdom, had cancelled all the Pets of Balloon Juice 2020 calendar orders and has issued refunds.
We have no idea why that would have happened. We will be contacting Customer (dis) Service first thing in the morning and will provide an update as soon as we know anything.
Please keep an eye on the Blue Box just below the Balloon guy for Calendar updates. If you’re on a mobile device, the calendar information is item #3 in the Hamburger.
Thanks to mistermix for being the canary in the coal mine, and alerting us to his un-asked-for refund.
CaseyL
Must be a technical glitch, because if it was an editorial one (say, if someone complained about the content being offensive, or a copyright violation) there would be notifications to that effect. At least, I would think there would be….
K488
I ordered one yesterday and received a refund notification this morning. I re-ordered (for a lower price) and will see if that sticks. Checked and found my cats Simon in March, and Paul in April, and I am looking forward to being able to see the whole thing.
geg6
Dang! Do we need to reorder?
WaterGirl
@geg6: We will be able to answer that question after we talk to customer service in the morning.
In the meantime, my personal opinion is that if you order again, before we talk to customer service, you might have to order YET AGAIN, once they resolve whatever it is.
Best case is the they can reinstate all the orders, but we won’t know whether that’s possible until we talk to them in the AM.
Adam L Silverman
I told you all that having the efgoldman in memorium be “fuck em!!!” was going to be a problem…
zhena gogolia
I just ordered a half hour ago. Nothing seemed to go wrong. I haven’t received any refund notice.
WaterGirl
@zhena gogolia: It’s my understanding that the original orders all went through, but then later the person ordering received a refund.
I know that happened with mistermix, and I am assuming that will be true for all orders placed until whatever this is gets resolved.
WaterGirl
@Adam L Silverman: You didn’t tell me that, and I was compiling the quotes. :-)
If that is the problem, then it’s easily remedied.
edit: If that were the case, I don’t know why they wouldn’t have taken the product down, so no further orders could be placed. We will know soon enough.
Adam L Silverman
@WaterGirl: I’m beginning to think that sarcasm doesn’t work on the Internet.
Laura Too
@Adam L Silverman: You forgot to use the sarcasm font.
cain
They will pay for this, they will pay.. dearly.
Ruckus
While checking email for my refund, which I got, I also got a junk email in Russian about my dropbox account – that I don’t have – being closed and that I’m supposed to log into.
Strange scam
WaterGirl
@Adam L Silverman: There may have been some interference in the sarcasm detector during the early afternoon. It seems to have resolved itself now, though.
Laura Too
My order is still on my credit card but I haven’t received a confirmation from Cafe Press yet either. I trust you will get it sorted tomorrow and I will get my calendars as ordered. Or I will order again as need be. The curse of posters past?
WaterGirl
@Laura Too: There is a Laura from MN who is ordering 6 calendars, whose order is still pending, but I don’t think that’s you.
The rest have all been cancelled.
It’s a pain in the butt for people, but hopefully everyone will hang in there and reorder once we get it all sorted out.
Uncle Cosmo
@Adam L Silverman: Maybe shoulda gone with the disemvowelled version (fckm) to finesse the bluenose algorithms.
So – how many years running has this site had a problem getting its pet project (;^D) out in any sort of good order? Cripes, they’s gotta be Jackals out there who missed the MLK Day sales for lack of a colander…
Laura Too
@WaterGirl: LOL, we would be one and the same. I am one and the same. Schlemazel’s niece, cat mule and peeler/peeker from the AM.
WaterGirl
@Laura Too: i thought MN was right, but the last names didn’t match, so that threw me.
WaterGirl
@Uncle Cosmo:
Be careful what you wish for! Beth and I already talked about putting out the call for photos on Oct 1 next year and setting the cutoff date for photo submission at one week after Halloween, to accommodate any pet costume photos.
Beth is talented and we are so lucky to have her doing the calendar. Triple lucky, in fact, because she does it for free!
Laura Too
@WaterGirl: I have many aliases. :)
celiadexter
I ordered early this morning and haven’t heard anything about a refund yet. Hope this is just a temporary fuckup since my cats are on the cover (lower R corner)!
TomatoQueen
*Remind self to look into this tomorrow once All Is Known*
I rec’d my refund just now&am leaving everything alone. Sometimes an overnight rest will do wonders.
Miss Bianca
I r confused, because I never even found a functioning link to the calendar for sale.
Sales on now? Sales off still? Help?
WaterGirl
@Miss Bianca: I took down the link until Cafe Press gets this figured out.
I added a note to say that I have removed the link until this is resolved, hopefully by sometime on Tuesday.